龍記 AI 智能客服系統正式上線｜東涌區首家工程商擁有專屬線上 AI
2026-05-27 04:44:06
龍記水電潔具工程
龍記水電潔具工程
Lung Kee Water Electrical Pumping Works
香港合法註冊公司｜商業登記編號：41412323
東涌24小時服務熱線：6723 1005
龍記AI智能客服系統正式上線｜東涌區首家工程商擁有線上AI系統
各位客戶及公眾人士：
龍記水電潔具工程（下稱「本公司」）欣然宣佈，本公司自主研發的龍記AI智能客服系統已於今日（2026年5月27日）正式全面上線！本公司成為東涌區第一家擁有專屬線上AI智能客服系統的工程商，為東涌居民提供更便捷、更高效的24小時不間斷線上服務。
龍記AI智能客服界面展示 · 24小時在線解答水電冷氣疑難
本AI系統由本公司IT團隊專為東涌居民及商戶研發，擁有東涌區工程商最齊全的知識庫，涵蓋水電維修、冷氣安裝清洗、高壓通渠、開鎖換鎖、潔具更換、電熱水爐維修等所有本公司服務範疇。客戶可透過本系統隨時隨地享受以下服務：
24小時即時查詢：解答各類工程常見問題、收費標準、服務流程及故障排查方法
一鍵登記工程預約：快速提交上門服務申請，系統自動記錄需求並優先安排技工
查詢預約進度：實時跟蹤工程狀態，隨時修改預約時間或聯絡資料
產品資訊查詢：了解本公司供應的各類原廠行貨產品詳情及保用條款
龍記AI智能客服系統架構 · 確保系統穩定高效運行
本次上線的龍記AI系統採用V8核心樞紐+預約V1穩定版架構，具備輕量啟動、維護分流、三端適配（手機/電腦/平板）等優勢，所有數據均在本地安全處理，保障客戶個人資料安全。
如何使用龍記AI智能客服
只需進入本公司官方網站（https://www.lung-kee.com），點擊網站右下角的「龍記AI」浮動按鈕，即可立即開啟對話，享受24小時不間斷的線上服務。
重要聲明：本AI對話由系統自動生成，僅供參考。所有工程報價、預約及施工安排均以本公司書面報價單及《服務條款與細則》為準。使用本服務即表示您已閱讀並同意相關條款及《個人資料（私隱）條例》（PDPO）個人資料收集聲明。
如遇AI無法解答的複雜問題，歡迎直接致電本公司24小時服務熱線6723 1005，我們將有專人為您提供協助。
本公告即日生效。
龍記水電潔具工程 謹啟
2026年5月27日
2026年5月27日
Official Launch of Lung Kee AI Intelligent Customer Service System
To all customers and members of the public:
Lung Kee Water Electrical Pumping Works (hereinafter referred to as "the Company") is pleased to announce that the Lung Kee AI Intelligent Customer Service System, independently developed by our company, was officially launched today (27 May 2026)! We are proud to be the first engineering company in Tung Chung to have an exclusive online AI customer service system, providing 24/7 uninterrupted online services to customers in Tung Chung and across Hong Kong.
This AI system is specially developed by our IT team for Tung Chung residents and merchants, with the most comprehensive knowledge base among engineering companies in Tung Chung. It covers all our service areas including electrical and plumbing repairs, air conditioning installation and cleaning, high-pressure drain unblocking, lock opening and replacement, sanitary ware replacement, and electric water heater repairs. Customers can enjoy the following services anytime, anywhere through this system:
24/7 Instant Enquiries: Answers to common engineering questions, pricing standards, service processes and troubleshooting methods
One-Click Service Booking: Quickly submit on-site service requests, and the system will automatically record your needs and prioritize technician arrangements
Booking Status Tracking: Real-time tracking of project status, and you can modify booking time or contact information at any time
Product Information Enquiry: Learn about the details and warranty terms of various original genuine products supplied by our company
The Lung Kee AI system launched this time adopts the V8 Core Hub + Booking V1 Stable Version architecture, featuring lightweight startup, maintenance shunting, and three-terminal adaptation (mobile/desktop/tablet). All data is processed locally securely to protect customer personal information.
How to Use Lung Kee AI Intelligent Customer Service
Simply visit our official website (https://www.lung-kee.com) and click the "Lung Kee AI" floating button at the bottom right corner of the website to start a conversation immediately and enjoy 24/7 uninterrupted online services.
Important Disclaimer: The AI conversations are automatically generated by the system and are for reference only. All project quotations, bookings and construction arrangements are subject to our written quotation and Terms and Conditions of Service. By using this service, you acknowledge that you have read and agree to the relevant terms and the Personal Data (Privacy) Ordinance (PDPO) Personal Information Collection Statement.
If you encounter complex problems that the AI cannot answer, please feel free to call our 24-hour service hotline 6723 1005 directly, and our staff will be happy to assist you.
This announcement shall take effect immediately.
Lung Kee Water Electrical Pumping Works
27 May 2026
27 May 2026
24小時服務熱線：6723 1005
香港東涌全區快速上門｜合法註冊公司｜專業規範服務
香港東涌全區快速上門｜合法註冊公司｜專業規範服務